A Few Things to Know
Google Workspace Learning Center
Google provides extensive documentation on using Gmail in the Google Workspace Learning Center.
Advanced Gmail Features
There are a number of advanced features available for use with Gmail. Most of these options are available in Settings on the Advanced tab.
Please note that we can assist with locating these features, but cannot be responsible for use of these tools nor their continued availability. It is also important to note that what you can turn on or off in a delegated inbox varies (and sometimes changes as Google works to improve their services).
FAQ
Some of the specific questions we have been asked are listed and answered below.
Additional Resource:
We once offered a workshop on Managing a Gmail Inbox. The slides can be viewed here.
This article also offers suggestions that culminate on an inbox management system - shared as a series of video tutorlals.