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The following information comes from https://support.google.com/mail/answer/138350?hl=en, with slight adjustments for the Drew domain:

Delegates can read, send, and delete your email messages. They can’t chat with anyone for you or change your Gmail password. When they send a message, their email address appears.


  1. On your computer, open Gmail. You can't add delegates from the Gmail app.
  2. In the top right, click Settings Settingsand thenSee all settings.
  3. Click the Accounts and Import tab.
  4. In the "Grant access to your account" section, click Add another account.
  5. Enter the email address of the person or group you want to add.
  6. Click Next Step and then Send email to grant access.

    The person you added will get an email asking them to confirm. The invitation expires after a week.

    If you added a group, all group members will become delegates without having to confirm. 

    Note: It may take up to 24 hours for the delegation to start taking effect.

Viewing an Account you have Delegated Access to

  • On your computer, open Gmail. You cannot view delegated accounts on a mobile device.
  • In the top right, click the Drew logo with your profile icon.
    1. Navigate to mail.drew.edu.
    2. Log in to your regular Drew account if prompted.
    3. Click on the Drew logo in the top right (with your profile icon or initial) to expand the menu.
    4. Under "Manage your Google Account", you will see listed any of the other email accounts you have delegated access to. Click on the one you need and it will open in a new tab.

    Please note: You cannot access delegated email accounts using a mobile phone app or any third-party email software such as Outlook or Thunderbird

    Click the name of the delegated account to open it in a new tab

    .


    To learn more about the options that are available - like snoozing an email, using Smart Reply, and viewing your Calendar or Tasks - we suggest this Help Center article or this video from Teacher's Tech.

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